Privacy Policy

Last updated: July 29, 2026

Solyra® Agave Lights ("we," "our," or "us") operates the website https://solyraagavelights.com. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from our site.

1. Information We Collect

We collect various types of information to provide and improve our services to you:

• Personal Identifiable Information (PII): This includes your name, email address, shipping address, billing address, phone number, and payment information (e.g., credit card details, processed securely by third-party payment processors).
• Technical Data: This includes your Internet Protocol (IP) address, browser type, device type, operating system, unique device identifiers, and other diagnostic data.
• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, links clicked, and referring URLs.

2. How We Collect Information

We collect information through various methods:

• Direct Interactions: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us directly.
• Automated Technologies: Through cookies, web beacons, tracking pixels, and similar technologies as you navigate our website.
• Third-Party Services: From analytics providers (e.g., Google Analytics), advertising networks (e.g., Meta, TikTok, Snapchat), and payment processors.

3. Purpose of Data Collection

We use the collected information for the following purposes:

• Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
• Customer Service: To provide support, respond to inquiries, and manage returns or exchanges.
• Marketing and Promotions: To send you promotional offers, newsletters, and updates about our products, where you have opted in.
• Website Improvement: To analyze website usage, identify trends, and improve the functionality and user experience of https://solyraagavelights.com.
• Analytics: To understand how users interact with our site and services.
• Advertising and Targeting: To deliver targeted advertisements and measure the effectiveness of our advertising campaigns on platforms like Google, Meta, TikTok, and Snapchat.
• Security and Fraud Prevention: To protect our website and customers from fraudulent transactions and unauthorized access.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Services That Receive Data

We share your information with third-party service providers to facilitate our services:

• Payment Processors: Such as Stripe or PayPal, to securely process your payment transactions. We do not store your full payment card details.
• Shipping Carriers: Such as USPS or UPS, to deliver your orders.
• Analytics Providers: Such as Google Analytics, to track and report website traffic and usage.
• Advertising Platforms: Such as Google Ads, Meta (Facebook/Instagram), TikTok, and Snapchat, to manage and deliver targeted advertising campaigns.
• Email Marketing Services: To send newsletters and promotional communications.

These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Cookie Policy

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device.

• Strictly Necessary Cookies: Essential for the website to function correctly (e.g., shopping cart functionality).
• Performance Cookies: Collect information about how visitors use our website (e.g., Google Analytics) to improve performance.
• Functionality Cookies: Remember your preferences and choices to provide a more personalized experience.
• Targeting/Advertising Cookies: Used by advertising platforms (e.g., Google Ads, Meta Pixel) to deliver relevant ads and measure campaign effectiveness.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Data Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements). When we no longer need your information, we will securely delete or anonymize it.

7. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
• Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us directly.

To exercise any of these rights, please contact us at support@solyraagavelights.com.

California Residents (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, disclosed, or sold, and the right to opt-out of the sale of your personal information. Solyra® Agave Lights does not sell your personal information.

EEA/UK Residents (GDPR)

If you are located in the European Economic Area (EEA) or the UK, you have rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

8. Children's Privacy (COPPA Compliance)

Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

9. How Policy Updates Are Communicated

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: support@solyraagavelights.com