Shipping Policy
Last updated: July 29, 2026
Thank you for shopping with Solyra® Agave Lights! We are committed to delivering your Solar Agave Lights promptly and efficiently. Please review our shipping policy below.
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic shipments within the United States.
2. Processing Time
Orders are typically processed and prepared for shipment within 1-3 business days (Monday-Friday, excluding holidays) after your order is placed. You will receive an email notification with tracking information once your order has shipped.
3. Domestic Shipping (United States)
- Carriers: We primarily use USPS (United States Postal Service) and UPS (Uniteds Parcel Service) for domestic shipments.
- Estimated Delivery Time: Once shipped, domestic orders typically arrive within 5-10 business days. Please note that these are estimated delivery times and actual delivery may vary depending on your location and carrier service.
4. International Shipping
- Estimated Delivery Time: International orders typically arrive within 10-25 business days after shipment. Delivery times can vary significantly based on the destination country's customs processing and local postal services.
- Customs, Duties, and Taxes: Please be aware that international orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an international order. Solyra® Agave Lights is not responsible for any additional charges incurred.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. You can use this tracking number to monitor the status of your delivery directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Solyra® Agave Lights is not responsible for shipping delays caused by the carrier, adverse weather conditions, natural disasters, customs processing, or other unforeseen circumstances beyond our control. We will, however, do our best to assist you in tracking your package and resolving any issues.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box, APO (Army Post Office), and FPO (Fleet Post Office) addresses. Please note that these orders will be shipped via USPS only.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact our customer service team at support@solyraagavelights.com within 7 days of the expected delivery date or receipt of the damaged item. Please provide your order number and any relevant details or photos of the damage. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.
9. Restricted Countries
We do not ship to countries that are subject to U.S. embargoes or international sanctions, or to countries where our shipping partners do not offer reliable service.